100% Satisfaction Guarantee

The Safari Supply Company gives a 100% Satisfaction Guarantee. With each order we include a sheet that gives details of how to return your purchase for exchange or a full refund - this is at your choice.

If the product is faulty please view our 12 Month Warranty Promise and process.

Our warranty and return policies meet or exceed the Consumer Gaurantees Act and the Fair Trading Act that govern trading in New Zealand.

Consumer Gaurantees Act

The Consumer Gaurantees Act sets minimum standards for goods sold.  If the goods are faulty or not of quality then the customer has the right to a repair, replacement or refund.

Fair Trading Act

This legislation is to prevent customers from being mislead whether it is intentional or not.  It covers the likes of advertising, pricing, place of origin and sales techniques used.